Refunds & Exchanges

Our Complete Policy Can Be Found:


Please read this policy carefully. This is the Return and Refund Policy of Web 20 Ranker.

Web 20 Ranker tries to provide a flexible policy on refunds and exchanges. For purchased but unused packages, a store credit or refund can usually be processed without delay. For partially completed projects, a partial store credit for the value of the incomplete components of a project or campaign can be issued following a managerial review.

Payments that are older than 6 months (180 days) will not be applicable for a cash refund. In the event that you no longer require the purchases, a store credit for the value of said purchases can be issued upon review. All refunds are subject to the deduction of payment processing fees and affiliate commissions as applicable.

All individual refund guidelines are listed out on the sales pages, in the FAQ section of the page. Please review the refund policy for your particular package or project before making a refund request through our team. There are no refunds for completed projects, but we are happy to address any issues that you may have with a completed project.

We do our best to make our agency partners happy and help them to grow and succeed. We offer store credits and exchanges for unused packages so that you can always get what you need for your clients’ SEO. If you would like to request a refund or exchange, please send an email to

Holiday Sale Credits – are non-refundable. Holiday sale credits are used to qualify for additional bonuses and services not available to other customers of Web 20 Ranker. If you claimed, redeemed, or received holiday bonuses based on store credit or sale credit purchases all sales are final.


Several of our campaign options are ongoing monthly services. Please be aware that all subscriptions rebill on the purchase date every 30 days. Again, the billing date is set as the purchase date, even if you have not submitted info.

If you purchase a subscription but are not ready to use it, please email our team to pause your billing, or this can be paused through your payment platform’s recurring transactions portal.


If you do not pause a subscription OR submit the campaign, a refund can only be processed for up to 6 months of payments.